In order to operate the JBANQ service, JBANQ may ask you to
provide personal and financial information about yourself. This Privacy
Policy describes the information we may collect and how we use that
information. JBANQ takes the privacy of your personal information very
seriously and will use your information only in accordance with the
information or a list of our customers to third parties. However, there
are limited circumstances in which some information will be shared with
all services that are hosted on the JBANQ.com website.
JBANQ has agreed to notify you of:
- What personally identifiable information we collect.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection, use and distribution of the information.
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information.
- How you can correct any inaccuracies in the information.
you expressly consent to our use and disclosure of your personal
Policy is incorporated into and subject to the terms of the JBANQ User
Please note that your personal information will be stored and
processed on secure JBANQ computers. JBANQ will hold and transmit your
personal information in a safe, confidential and secure environment. If
you object to your personal information being transferred or used as
While JBANQ will hold and transmit your personal information in a
safe, confidential, and secure environment, JBANQ is not responsible
for the privacy practices or the content of third party referrals or web
We retain transaction information for each of your transactions through JBANQ.
Information About You From Third Parties
In order to protect our customers against potential fraud, we verify
with third parties the information provided by customers. In the course
of such verification, we receive personally identifiable information
about customers from the third parties.
Customer Service Correspondence
If customers send us correspondence, including e-mails and faxes, we
retain such information. We will also retain customer service
correspondence and other correspondence from JBANQ to customers . We
retain these records in order to measure and improve our customer
service, and to investigate potential fraud and violations of our User
Agreement. We may delete these records if permitted by law.
How We Use Collected Information
We collect, store and process personal information in order to:
- Verify identity
- Provide our services and process transactions
- Provide customer service
- Determine eligibility to receive offers for special features or products, and
- Improve our products and services.
We give access to individually identifiable information about our
customers only to those employees who require it to fulfill customer
Disclosure to Third Parties Other Than JBANQ Customers
JBANQ will not sell or rent any personally identifiable information to third parties.
JBANQ will not share any personally identifiable information with
third parties except in the limited circumstances described below. These
third parties are limited by law or by contract from using the
information for secondary purposes beyond the purposes for which the
information is shared.
- We share information with third party companies in order to process transactions
- We share information with third party companies in order to protect ourselves and our customers from fraud.
- We disclose information that we in good faith believe is
appropriate to cooperate in investigations of fraud or other illegal
activity, or to conduct investigations of violations of our User
Agreement. Specifically, this means that if we conduct a fraud
investigation and conclude that one side has engaged in deceptive
practices, we can give that person or entity's contact information to
the appropriate authorities.
- We disclose information in response to a subpoena, warrant, court
order, levy, attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private parties in a
- We disclose information to customer agents or legal representatives.
- As with any other business, it is possible that JBANQ in the
future could merge with or be acquired by another company. If such an
acquisition occurs, the successor company would have access to the
information maintained by JBANQ, including customer account
- We share information with our parent, subsidiaries and joint
ventures to help coordinate the services we provide, enforce our terms
and conditions, and promote trust and safety.
Information Security and Protection
JBANQ is committed to handling information with high standards of
information security. We restrict access to information to only our
employees who need to know that information in order to provide JBANQ
services. We maintain physical, electronic and procedural safeguards
that comply with regional regulations to guard nonpublic information. We
test our security systems regularly.
We protect information from error, loss, and unauthorized access.
Our employees who have access to information are made aware of how to
keep it confidential. All information is collected, used, and disclosed
for business purposes only.
Updating Customer Information
Customers can review the information provided us and make any
desired changes to such information, at any time by logging into their
respective accounts on the JBANQ Web site.
If a customer closes a JBANQ account, we will mark the account as
"Closed" in our database, but we will keep the customer information in
our database. This is necessary in order to deter fraud. Personally
identifiable information from "closed accounts" will not be used by us
for any further purposes, nor sold or shared with third parties, except
as necessary to prevent fraud and assist law enforcement, or as required
At a customers request, JBANQ will share with said customer all
personal information stored by JBANQ regarding said customer, what
purposes JBANQ uses it for, and the names of all individuals to whom
the information has been disclosed to.
If you have any questions about this privacy statement, JBANQ's
information practices, or your dealings with JBANQ, you can contact us
via e-mail at [email protected].
documents be in the English language.